Privacy Policy
Last updated: April 1, 2026
Introduction
Mary's Counselor's Couch ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when filling out contact forms, booking consultations, or communicating with us. This includes your name, email address, phone number, and message content. All such information is provided at your discretion.
Automatically Collected Information
When you visit our website, certain information may be automatically collected, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web analytics tools and does not personally identify you.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and understand site usage patterns. You may control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
How We Use Your Information
Primary Uses
We use collected information to respond to your inquiries, schedule and provide counseling services, send appointment reminders, improve our website, and comply with legal obligations. We do not use your information for marketing purposes without your explicit consent.
Communication
When you provide your email or phone number, you consent to receive responses regarding your inquiry or appointment. You may opt out of non-essential communications at any time by replying to any email with "unsubscribe" or contacting us directly.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may disclose information only when required by law, court order, or to protect our legal rights and your safety. Any third-party service providers (such as hosting or email platforms) are contractually bound to maintain confidentiality.
Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide services and fulfill legal obligations. Session notes and client records are maintained in accordance with professional standards and applicable laws. Upon request, we will delete personal information unless required to retain it by law.
Your Rights and Choices
Access and Correction
You have the right to access, review, and request correction of your personal information. To exercise this right, contact us at hello@maryscounselorscouch.com.
Opt-Out
You may opt out of non-essential communications at any time. You may also control cookies and similar technologies through your browser settings.
California Privacy Rights
If you are a California resident, you have the right to know what personal information is collected, used, and shared. You may submit a verifiable consumer request to hello@maryscounselorscouch.com.
Third-Party Links
Our website may contain links to third-party websites and services. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing information.
Children's Privacy
Our website and services are not directed toward children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided information, we will take steps to delete such information and terminate the child's use of our services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the revised policy on this website with an updated effective date. Your continued use of our website constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@maryscounselorscouch.com or (000) 000-0000. We will respond to your inquiry within 10 business days.