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This agreement outlines the terms of the coaching engagement, payment structure, policies, and mutual responsibilities.
The services provided by Mary are emotional wellness and life coaching services only. These services are not psychotherapy, mental health treatment, medical care, or psychiatric services. Mary is not a licensed mental health professional, therapist, or medical doctor.
You are responsible for your own mental and physical health. If you have a diagnosed mental health condition, are currently in therapy, or are considering stopping mental health treatment, you must consult with a qualified mental health professional before or during coaching.
Not a Substitute: These services do not replace professional mental health treatment, medical care, or emergency services.
The rate for the selected service or package will be confirmed in writing before the engagement begins. Premium and specialized services may have different rates.
Payment timing follows the written service confirmation or package terms. Mary will provide and verify the approved payment method privately before payment is sent.
When a multi-session package is offered, its price, schedule, cancellation terms, and any credit or carry-forward conditions will be stated in the written package agreement before payment.
If payment is more than 10 days late, future sessions may be placed on hold until the outstanding balance is resolved.
If you need to cancel or reschedule a session, please provide at least 48 hours notice by email or phone. Cancellations made with 48 hours notice are free of charge.
Cancellations made within 48 hours of the scheduled session, or no-shows, will be charged the full session rate. This fee is non-refundable.
If the Practitioner needs to cancel a session, 48 hours notice will be provided and the session will be rescheduled at no cost to you.
Either party may terminate the coaching engagement at any time with written notice. No refunds will be issued for sessions already paid. Any unused prepaid sessions will be forfeited or carried forward as agreed.
The Practitioner respects your privacy and will not share information discussed in coaching sessions without your written consent, except as required by law.
Coaching conversations are NOT protected by therapist-patient privilege. This means:
The Practitioner may be required by law to disclose information if you disclose:
By engaging in this coaching agreement, you agree to:
The Practitioner will provide coaching services within the scope of emotional wellness and life coaching. Services outside this scope will not be provided.
The Practitioner will not diagnose mental health conditions, recommend or manage psychiatric medications, or provide medical advice. If professional assessment is needed, you will be referred to appropriate licensed professionals.
These coaching services are not crisis or emergency services. If you are in crisis, contact emergency services (911) or a crisis line immediately.
Coaching services are limited to scheduled sessions. Contact between sessions is limited and available only for brief check-ins or rescheduling purposes.
The coaching relationship is professional only. The Practitioner will not engage in relationships beyond the scope of coaching services.
Coaching is most effective when you actively engage in the process. This includes attending sessions, being open and honest, completing any suggested practices or reflection between sessions, and applying what you learn to your life.
While coaching can be highly effective, results are not guaranteed. Outcomes depend on your effort, engagement, and willingness to implement what you learn. The Practitioner is not responsible for results that depend on your choices and actions.
The coaching relationship requires mutual respect and professional communication. Any behavior that is disruptive, abusive, or disrespectful may result in termination of the engagement.
By signing or agreeing to this coaching agreement, you acknowledge that:
Please contact Mary if you have any questions or concerns before engaging in coaching services.
Contact Mary
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